Regarding tickets and admission restrictions
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- Q.Are there age requirements?
- Admission must be granted to elementary school students and above. Please note that guests under the age of 15 must be accompanied by a parent or guardian (For a fee / Advance reservation required).
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- Q.Can I enter with infants?
- Children of Elementary school age and up are welcome. Also, strollers are not allowed inside the venue. Please check here in advance what items you can bring to the venue.
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- Q.Can I purchase Today's Ticket on-site?
- Tickets can be purchased on-site (cash or credit card payment) only if there are vacancies for the performance times on each day. Please check the website in advance for the availability of same-day tickets.
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- Q.I want to change the admission date/time, cancel a reservation, receive a refund.
- Purchased tickets cannot be changed, canceled, or refunded. If you are unable to attend due to reasons such as emergency maintenance on the facility side, we may refund the ticket.
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- Q.I cannot be on-site by the start time.
- Please note that you cannot enter after the reserved time passed.
About the experience
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- Q.How long does the experience last?
- It takes about 70 minutes. The duration of the experience may change depending on the progress of the performance.
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- Q.Is there a recess between parts of a performance?
- None.
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- Q.Can I leave early and re-enter midway?
- It is not possible to leave early /re-enter midway.
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- Q.Is there a dress code?
- Casual dress and comfortable walking shoes are best for this experience.
Some areas might be dark. There will be no shoes available at the venue.
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- Q.I left something behind or lost something at the venue.
- Please contact TOKYO NODE Information.
03-6433-8200(10:00~18:00)